Description:

Our claims management team provides care and support to people who have been injured at work. As a registered nurse working as a Clinical Specialist Nurse with the claims team, you'll partner with people who have been seriously injured at work or diagnosed with a potentially fatal occupational disease, their families, hospital staff, physicians, and community agencies to develop clinical care plans. Your work will involve a broad range of services, from hospital discharge planning to coordinating in-home care. Your expertise, empathy, and compassion will make a very positive difference in the lives of your clients. Consider joining a team that values our respectful, collaborative, and responsive character.

What you'll do

• Provide urgent response service when the protocol for serious and multiple incidents is deployed
• Develop treatment and care plans in collaboration with the claim management team for a variety of clinical scenarios including, but not limited to, hospital discharge planning, wound care, daily living support, residential care, palliative care, medically assisted dying, treatment for substance abuse, and in-patient psychiatric admission
• Initiate and conduct community outreach visits to develop and/or update a worker's home care plan
• Obtain, review, and interpret information about current medical status, functional abilities, disability duration, and clinical practice guidelines within hospital, psychiatric, and addictions treatment facility settings
• Contact workers, treating physicians, and healthcare providers to establish professional relationships and collaborative approaches to assist in recovery
• Provide information on best practices for treatment
• Make decisions about appropriate diagnostic referrals and consultations
• Weigh evidence and interpret policy to determine workers' eligibility for independent and home maintenance and personal care allowances

Is this a good fit for you?

• Create and implement clinical care plans over the life span of an injured worker
• Make decisions about appropriate diagnostic referrals and consultations
• Coordinate in-home nursing care and follow related triage processes across multiple stages of care including acute hospital, rehabilitation, and residential care settings
• Facilitate discussions with various stakeholders including, but not limited to, family members, physicians, caregivers, therapists, and social workers in an effective manner with care and compassion
• Make timely, independent decisions by applying law and policy to a set of complicated and challenging facts that address health care benefit issues
• Accurately record, explain, and defend detailed and complex information orally and in writing
• Support workers with their physical and psychosocial needs by providing emotional support, empathy, and compassion
• Travel frequently and be able to travel and stay overnight on an urgent basis

Your background and experience

• A university degree in nursing
• In good standing with the BC College of Nurses and Midwives and have a current license to practice in B.C.
• A minimum of two years of work experience as a registered nurse with directly related experience that includes performing disability management activities and home care planning
• A valid B.C. driver's license