Medical Office Assistant - Westgate - Canada's Health Magazine

Title: Medical Office Assistant – Westgate

Company: Medicentres Canada
Location: Edmonton, Alberta
Job Type: PartTime, Weekends

Description:

Medicentres is seeking a part-time Medical Office Assistant to join their team at Westgate Medicentres. The role involves providing exceptional customer service to patients and supporting physicians and medical staff. The ideal candidate will have a high school diploma or equivalent, recent customer service experience, and familiarity with medical terminology and electronic medical records.

Principal Responsibilities:

Answering phones, greeting, and registering patients

Providing panel management support to physicians

Responding to patient inquiries in person and by phone

Initiating forms and collecting payment for services not covered by insurance

Escorting patients to exam or treatment rooms and preparing them for the physician

Performing diagnostic testing as ordered by the physician

Scheduling and notifying patients of appointments

Scanning patient documents into electronic medical records

Completing daily, monthly, and weekly chore lists

Performing other duties as assigned

Knowledge, Skills, and Experience:

High school diploma or equivalent

Medical Office Assistant Qualification is an asset

Recent customer service experience

Experience with Med Access or Electronic Medical Records

Excellent verbal and written communication skills

Problem-solving skills

Proficiency in medical terminology is an asset

Must be able to handle confidential information in compliance with the Health Information Act

We appreciate all applications, but only selected candidates will be contacted for interviews. Final candidates may undergo a security screening, including a criminal records check. Visit www.medicentres.com to learn more about us.

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Title: Medical Office Assistant &#8211; Westgate
Company: Medicentres Canada
Location: Edmonton, Alberta
**Position Title:** Medical Office Assistant

**Job Type:** Part-Time including days, evenings, weekends

**Job Location:** Westgate Medicentres

**Reports to:** Clinic Manager

**Date Last Updated:** December 2025

Medicentres is a growing network of professionally managed healthcare clinics dedicated to providing accessible healthcare to patients across Alberta, Saskatchewan, Manitoba, and Ontario. Regardless of your role, you are an integral part of our customer-first team and are guaranteed to make an impact on the lives of Canadians. By choosing to belong at Medicentres, you will join a team of passionate, like-minded people enjoying a challenging and rewarding career in the ever-changing health care industry. It starts with you. That's a simple sentence but it says a lot. It reminds each one of us that what we do matters.

**JOB PURPOSE:** Reporting to the Clinic Manager, the Medical Office Assistant is responsible for providing exceptional customer service to our patients, as well as providing support to physicians and medical staff.

**PRINCIPAL RESPONSIBILITIES:**

* Answering phones, greeting, and registering patients
* Provide panel management support to physicians
* Responding to patient enquiries in person and by phone
* Initiating forms and collecting payment for services not covered by insurance
* Escorting patients to exam or treatment rooms and preparing patients for physician
* Cleaning and preparing exam and treatment rooms between patient visits
* Performing diagnostic testing as ordered by the physician including urinalysis
* Performing Blood pressure readings (using automated BP monitor), temperature readings, height and weight measurements as ordered by the physician
* Scheduling and notifying patients of appointments
* Scanning patient documents into electronic medical records as required
* Completing daily, monthly and weekly chore lists as required
* Performing other duties as assigned

**KNOWLEDGE, SKILLS AND EXPERIENCE:**

* High school diploma or equivalent
* Medical Office Assistant Qualification is an asset
* Recent customer service experience
* Experience with Med Access or Electronic Medical Records
* Excellent verbal and written communication skills
* Problem solving skills
* Proficiency in medical terminology is an asset
* Must be able to handle confidential information in compliance with the Health Information Act

We appreciate your interest in working with us; however, only those applicants selected for interviews will be contacted. Final candidates for this position may be required to undergo a security screening, including a criminal records check. To learn more about us, visit www.medicentres.com.

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