Description:
Sunnybrook Health Sciences Centre is seeking a Patient Administrative Associate (PAA) for its Maternal & Newborn Unit. The PAA will coordinate patient flow and activities, provide administrative support to the patient care unit, and ensure accurate maintenance of patient records. This role also involves supporting staffing, scheduling, and payroll functions while contributing to smooth daily operations of the unit.

The PAA is responsible for delivering high-quality administrative services in a fast-paced healthcare environment. This includes managing patient-related documentation, organizing unit workflows, and supporting the healthcare team to facilitate efficient and patient-focused care. The role demands attention to detail, organizational skills, and the ability to respond quickly to changing priorities.

Candidates should have at least one year of administrative or business experience in a healthcare setting, strong computer literacy (including Microsoft Word/Windows), and excellent problem-solving, communication, and teamwork skills. Knowledge of medical terminology and proficiency in keyboarding (40 w.p.m with ≤5% error rate) are preferred. A commitment to Person-Focused Care and providing excellent customer service is essential.